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Use case identification in e-commerce

Service
AI roadmap & use case
Industry
ecommerce
Location
Austria
AI roadmap & use case

challenge

Our customer is an international manufacturer of high-quality binoculars. Online sales via our own e-commerce platform are a central part of the global growth strategy. The aim was to identify ideas and use cases for artificial intelligence that help sales to generate additional sales potential.

solution

  • Conducting an executive briefing with top management to determine the direction
  • Conducting workshops with specialist departments to collect ideas and discuss best practices
  • Systematic evaluation of use case ideas with regard to business benefits and technical feasibility
  • Preparation of business proposals for the top 3 use cases and presentation to top management

Business benefits

  • Identification of the most attractive AI use cases in e-commerce
  • Visualization of top results and preparation of a ROI calculation
  • Decision-making basis for top management